Showing posts with label improvement. Show all posts
Showing posts with label improvement. Show all posts

Wednesday, July 4, 2007

Painless Performance Improvement.

Painless Performance Improvement

Real change only happens when the decision to change comes from the person doing the changing. Painless Performance Improvement provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.

Performance Improvement is Painless when you:

State what you’ve observed
Wait for a response
Remind them of the Goal
Ask for a solution
Agree together on the best solution
Follow through to ensure success

KEY LEARNING POINTS
Focus on Performance - Not Attitude
Intervene Rather than Confront
Recognize and Deflect Common Sidetracks
Follow the Six Steps to Performance Improvement